Why hasn’t my deposit bonus been issued yet?

You may not have your deposit bonus because:

You haven't successfully redeemed the coupon required for the bonus.
You've claimed a deposit bonus and have yet to make a deposit to trigger the bonus.

Check your Active Bonuses by visiting your 'Rewards' page to ensure you’ve claimed the deposit bonus. Make a deposit to activate the bonus.

Make sure the deposit is completed in a single transfer and includes the full amount required for the bonus.